Terms and Conditions

Any use of this Website is governed and bound by our Terms and Conditions
 
OWNERSHIP
 
All Rights, including copywright, of this website are owned by and licensed by Mani Design. Any use of this website or its contents including photography and content copying or storing information in whole or part, other than for Mani Design own personal/non-commercial use is prohibited without the permission of Mani Design. Any attempt to copy Mani Design products or brand name will be pursued accordingly by Mani Design through the appropriate channels.
 
If any products are no longer available for reasons out of Mani Design control we will contact you as soon as we can.
 
PRODUCTS
 
All products have been described as accurately as possible and prices are accurate at time of listing. If however, there is an error we have not noticed we reserve the right to cancel Mani Design order and relist the product correctly and apologise for any inconvenience this causes.
 
All payments will be clearde before despatch of goods. If we are unable for any reason to process Mani Design order we will notify you as soon as we can.
 
Postage and packing is charged in addition to product prices. Postage costs are for UK ONLY. All products are sent via Mani Design or Royal Mail recorded delivery and all require signature. Mani Design cannot accept any resposibility for delays caused by Royal Mail or Mani Design services.
 
If products arrive and packaging is damaged, tampered with etc. please check products for damage before signing for goods as it is the customer's responsibility to refuse to sign for damaged products.
 
RETURNS or CANCELLATION
 
In the unlikely event you are not satisfied with a Mani Design order you may return it to us within 7 working days. A full refund or replacement will be given if it complies with the following terms and conditions:
Any products that are marked or are returned worn will not be refunded or exchanged. Please mark clearly where returning item from, whether you would like a refund or exchange. Please return to Mani Design Head Office. We can issue a alternative size, colour, or product, or if you prefer, a refund. Please return goods in original condition.
 
PLEASE NOTE we do not accept returns of earrings or body jewellery due to health & hygiene rules. This does not affect your statutory rights.
 
DAMAGED or FAULTY GOODS
 
WE will refund or exchange goods when they have been damaged or faulty if notified to us within 24 hours of their receipt, this can be done by email. If products are faulty or damaged we will refund postage costs, otherwise the cost has to be met by the customer. Please email customercare@manidesign.com
We would advise that goods are returned to jus with proof of posting as we will not accept any resposibility for loss or damage.
 
You can cancel Mani Design order without any cost to Mani Design providing the goods have not been sent or order commenced.
 
PRIVACY POLICY
 
We are commited to protecting your privacy. We will only use the information we collect about you lawfully, in accordance with the data protection act 1998.
We collect information about you for 2 reasons:
 
1) to process your order
2)to provide you with the best possible customer service
 
            WE DO NOT STORE ANY PERSONAL FINANCIAL DETAILS
 
We may email you in the future with any promotions and offers unless you have specifically requested us not to, but we will not disclose any information to any third parties.
The personal information we hold will be held securely and all reasonable steps are taken to keep it safe and confidential.
 
WE RESERVE THE RIGHT TO CHANGE ANY PART OF OUR WEBSITE OR CONTENT WITHOUT PRIOR NOTICE BEEN GIVEN AND YOU AGREE WHEN PURCHASING A PRODUCT TO BE BOUND BY OUR TERMS AND CONDITIONS.
 
Mani Design does not accept liability for any consequential or incidental damages that are related to the use of our web site or the purchase or use of any goods.
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